VibeCodr Support

Contact: support@northcommonstudio.com. We read every message and aim to reply within three working days.

Common questions

How do I restore my VibeCodr Pro subscription?

Open VibeCodr, go to Profile, Subscription, then tap Restore Purchases. Sign in with the same Apple ID you used to subscribe. You do not need a VibeCodr account.

How do I cancel or change my subscription?

Subscriptions are managed by Apple. On your iPhone open Settings, tap your name, then Subscriptions, and choose VibeCodr Pro. You can also use Profile, Subscription in the app. Cancel at least a day before the renewal date to avoid the next charge. For billing questions or refunds, contact Apple through reportaproblem.apple.com, because Apple takes the payment.

Do I need an account?

No. You can use VibeCodr and subscribe without one. An account only adds backup and sync between your devices.

How do I delete my account and my data?

Open Profile, Settings, Privacy, then Delete Account (or Delete All Data if you are not signed in). Your account and everything stored on our server is deleted straight away. Deleting the account does not cancel a subscription: cancel that in your Apple settings.

How do I take a copy of my work?

Profile, Settings, Privacy, Export your data. It creates one file with your project, notes and progress.

A lesson looks out of date.

Tools change often. Open the lesson's Sources and verification to see when it was last checked, and trust the tool's official page over the lesson. Tell us which lesson and we will look at it.

I didn't get my sign-in code by email.

Check your spam folder, then request a new code from the sign-in screen. If it still doesn't arrive, write to us from the address on the account.

Privacy

Read how VibeCodr handles your information in the Privacy Policy.